Interview with Tia Reynolds of Serene Workspace in Silver Spring, MD

Founder of Serene Workspace
Tia Reynolds
We were fortunate enough to sit down with Tia Reynolds of Silver Spring, MD. We learned about Tia’s business Serene Workspace and she told us about her experiences as an entrepreneur and small business owner.
Can you tell us about your business and what you do?

Sure. I founded Serene Workpace, LLC which is a workspace and
homespace cleaning business. What we do is essentially
improve and maintain offices and homes. Not only do we do that, but we
make sure it is organized. We turn your area into
a place of peace and productivity. That is what we do best. We take our
time honing in on the details to ensure the space looks serene.

How did you get into this business?
Haha! Good question. Well, the business idea popped into my mind
in 2009. I would clean my (at the time) boyfriend’s  bathroom and room. One
thing turned into another and before I knew it, I was cleaning the entire
apartment. Even his sister’s room! I know
crazy right? Haha. Every time, he was blown away with the turn out. I
must have spent at least half the day if not longer cleaning–every
single time. I enjoyed it so much, I didn’t mind taking my time. So,
year after year I continuously ignored the notion
of starting my cleaning business. I went on to join the Army in 2013;
One thing I will never forget, is the constant cleaning myself and other
soldiers had to do while in training. Another light bulb moment went
off in my head. So, when I left the Army in
2015, I said to myself  ‘I will take a leap of faith this year to
launch this business.’ That’s what I did.

What is the most enjoyable thing about this business?
I enjoy seeing people happy that their offices and homes look and
feel great again. It’s a great feeling when you go to work or home, and
you are in a great space. A space where you can function. A space that
is serene. On another note, I also get a peace
of mind while cleaning. It creates a sense of tranquil within. When I
am cleaning, nothing else matters. The world problems, my problems are
all shut off, and that’s what I love about it all. For me, I get to
relax and just clean. I tend to think a lot, so
for me, it provides a blockage of my thoughts. I’m an entrepreneur, so
my mind goes ballistic! Haha!
Tia Reynolds with World Advisory
Founder & CEO Alexander Johnstone

What are some of your greatest challenges?

My greatest challenge would have to be consistency with clients in
the home cleaning sector. In this business, a lot of times, people call
you when they are desperate in need of cleaning whether it be, they
don’t have time to clean, build up dirt, grime,
clutter, they are about to put their house on the market, spring
cleaning, etc. So, I advise all of my clients to get either bi-weekly or
tri-weekly home cleanings. It saves them money in the long-run, and
most importantly it preserves their homes. Why not? 
If you could provide any advice to someone just starting out in business, what would it be? 
I would advise anyone one starting in the business to set out a
vision that is bigger than themselves, and work it every week. In this
line of work, you have to prepare yourself physically and mentally for
all kinds of work and all kinds of people. The
beauty of it all, is that no matter how many cleaning
companies there are, there is room for yours. When I first started, within two days,
I received an client. Soon after that, I set out to gain at least one
new client every week. I want to also say, ask
yourself, “how will I position myself in the market?” “Who will I
partner with?” Don’t be selfish. To successfully grow, you will need a
team. The business isn’t scalable if it is you doing the work. Lastly,
don’t be afraid to spend money on your marketing.
You are your greatest asset, investing in yourself and your future. If
you don’t, then who will?

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